Paddling accessories for your best padding experience. *Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
27 products
27 products
MS Deluxe Paddling Foam Vest
Regular price $ 119.99CADMake your every paddle tour a comfortable (and safe) one. Engineered for long haul trips where your mobility matters, the Deluxe Paddling Vest keeps you moving with a low profile construction that contours to your body, and flexible foam for unhindered range of motion. Able to adjust to any size and layer over whatever gear you’re wearing, it’s the most versatile vest to take you through whatever waters you’re charting.
Dry-Lex® mesh lining wicks perspiration and keeps you cool. Slim design and eliminates chaffing around the shoulders and arms. Large zippered pockets to store your snacks, sunscreen and everything else you need to get through a hard day's paddling. Multiple adjustment points offer a custom fit, and are made of rugged materials to withstand heavy use.
Model: MV5801
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Approval: TC Marine - Type I (Meets minimum buoyancy rating of 15.7 LBS)
✔ Specialized low profile construction contours to the body
✔ Front entry allows maximum comfort and mobility
✔ Dri-Lex® mesh lining transports perspiration away from the skin and provides added ventilation for cooling comfort
✔ Wide range of shoulder, side, and waist adjustments for differently sized wearers and clothing combinations
✔ Large, accessible, secure double chest pockets
✔ Fast-tab attachment point for accessories
✔ 500-Denier Cordura outer shell fabric
✔ Reflective tape on back
✔ Reflective logo on front
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Khimera Dual Flotation PFD
Regular price $ 249.99CADYou already choose your own adventures. Now, choose your own buoyancy in the Khimera™. Offering the security of foam in a slim profile, the option to boost your buoyancy with the pull of a cord keeps your movements (and your flotation) as fluid and dynamic as your waterlife activities.
Initially designed for paddlers with a growing number of fans in the sailing world, Khimera’s tailored-to-the-body design helps you stay sleek while staying protected. Paddling without the bulk of a traditional foam vest—but with all the safety—is a revolutionary act. 20.5 lbs of buoyancy (7.5 lbs of foam keep most bodies neutrally buoyant, 13 lbs additional buoyancy available when cells inflated). Wide arm slots and a minimal silhouette allow you to keep your mobility at a high so your center of gravity stays low - getting back in your boat with ease. Soft and durable material stands up to your adventures, yet won’t chafe or rub. Simple deflation system makes transitioning between buoyancies a breeze; no repacking required - just squeeze air out of the inflation cell and rearm the CO2 cylinder, then you're done. Adjustable shoulder and waist straps create a custom fit; attachment points and front pocket allow you to bring everything you need for a successful expedition like an extra C02 cylinder (sold separately).
Model: MD7183
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Approval: Harmonized Level 70 - USA and Canada (Meets minimum buoyancy of 15.7 LBS)
✔ 20.5 LBS total dual buoyancy (7.5 LBS foam buoyancy, 13 LBS additional buoyancy when cells inflated)
✔ Dual flotation system blends the security of foam flotation with the slim profile of inflation technology
✔ Easy re-arm - just squeeze air out of the inflation cell, add new CO2 cylinder and you're done
✔ Lightweight and low profile design offers greater comfort and range of motion, and eases re-entry into your boat from the water
✔ Adjustable shoulder and waist straps create a close-to-body fit
✔ Bright reflective shoulder patches for visibility
✔ Front storage pocket and slot to hold extra CO2 cylinder (extra cylinder not included)
✔ Front shoulder attachment point
✔ Compatible with Re-arm Kit G (Model # MA7116)
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Minimalist Manual Inflatable Belt Pack
Regular price $ 139.99CADSame great covertness of the fan-favorite inflatable belt pack - pared down and tuned up to make it even more discreet, comfortable to wear, and easy to use. Ideal for inshore activities that might take you in and out of calm waters (by choice or not), this small package is a supportive safety net when you need it. With 18.9 LBS of buoyancy when inflated, the ‘Minimalist’ namesake means wearing it around your waist without interfering with your SUP strokes...or your tan lines while still keeping you safe. Smaller design also affords greater ease in repacking after inflated. Soft exterior fabric (the same as what’s used in highly sought-after Khimera™) amps up comfort, with wings to prevent rubbing from the webbing strap. Daisy chain webbing on the wings let you clip your gear on and keep it handy. Note: recommended for use in groups, or for skilled swimmers. Harmonized across borders; inflatable PFDs are not legal for whitewater paddling in Canada.
Model: MD3070
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Approval: Harmonized Level 70 - USA and Canada (Meets minimum life vest buoyancy of 15.7 LBS)
✔ Manually inflates by pulling activation cord
✔ Provides 18.9 LBS of buoyancy when inflated
✔ Stays out of the way until activated
✔ Molle webbing to carry essentials
✔ Lightweight ergonomic fit
✔ Compatible with Re-arm Kit J (Model # MA3070)
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Rev™ Youth Vest
Regular price $ 64.99CADThe best vest for active kids who are as serious about their marine-environment enjoyment as you are. Made sporty by removing the head pillow (they’ve been protesting against it for a while now) and graduating from the crotch-strap, REV for youth gives your young water-lovers the confidence of a comfortable vest they’re excited to wear, while offering you peace of mind in knowing they’re safe in a Mustang. Bright and durable material stands out in the water, and stands up to the rough and tumble antics of young explorers. Soft, flexible foam is segmented to move while they do, and beveled at the edges to prevent cutting in. Easy to reach grab handle at the neck makes getting them out of the water a no-brainer when it matters most. Zipper with large adjustable buckle makes sure vest stays in place and doesn’t pop up on even the greatest of cannon-balls. Approved for kids weighing 55 - 88lbs (25 - 40kg). Harmonized across borders: Transport Canada & US Coast Guard Approved.
Model: MV3570
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Approval: Harmonized Level 70 - USA and Canada (Meets minimum buoyancy of 6.8 LBS)
✔ Ultra soft
✔ Stain resistant
✔ Segmented foam for enhanced mobility
✔ Ventilated mesh back for breathability
✔ Wicking liner allows for quick drying
✔ Sturdy grab handle
✔ Crotch Strap for secure fit
✔ Fully adjustable
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Women's Callan™ Waterproof Jacket
Regular price $ 379.99CADGear that’s as all-season as your hunger for adventure. The women’s Callan Waterproof Jacket offers all the perks of the award-winning men’s version, contoured and shaped to suit you and your pursuits. Lightweight stretch fabric with the highest waterproof and breathability, the Callan transitions seamlessly throughout your multi-weather days, and accommodates layers with ease from season to season. It’s outerwear that works great beyond land…and doesn’t disappoint inshore, either.
Made of Mustang Survival’s signature 3 layer Marinespec™ MP - meaning top of the line waterproof and breathable performance coupled with mechanical stretch allows for unencumbered mobility. Removing the shoulder seams means reduced risk of water ingress. Contoured cut and articulation at elbow offer form and functionality. Tonal reflectivity across brim and back of the alpine hood help you stay seen, even when visibility’s low. Internal chest pocket stows personal items, and keeps them dry. Velcro adjustable cuffs and hem cinch cord allow you to find your perfect fit while keeping the elements out.
Model: MJ2950
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ 3 layer Marinespec™ MP fabric is our lightest most breathable 4 way stretch waterproof fabric
✔ Fitted Alpine style hood turns with you for full peripheral vision
✔ YKK® AquaGuard® zippers keeps moisture out
✔ Athletic fit easily moves with you during high output activities
✔ Minimalist styling resulting in lightweight and enhanced breathability
✔ Water resistant pocket zippers
✔ Internal hanging loop, for easy drying
✔ Cinch to fit, with an adjustable draw cord waist
✔ One chest pocket, two hand pockets
✔ Fully seam sealed
✔ Marine Loop™ for engine cut off switch
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Women's Torrens™ Thermal Crew Jacket
Regular price $ 299.99CADDesigned to be your most supportive piece of active-wear gear that helps your body moderate its temperature while you’re working hard, the Torrens™ Thermal Crew Jacket uses Polartec® Alpha®—high loft fibres connected to a mesh core—to offer a one-two-three combo of insulation, breathability and quick-drying when it gets wet. Contour-cut with a stretch-woven outer shell finished with DWR (durable water repellant), so you can push your limits on misty mornings or layer up when the heavy rains hit - and stay cool no matter how hard you’re working. Strike a balance between breathability and warmth, just the way your body needs it.
Body-mapped Polartec® Alpha® insulation layer thoughtfully placed to offer warmth where you need it and lightweight fleece where you don’t. Exposed insulation is soft to the touch, plus dries quickly - meaning no chills here from a wet mid layer. Fleece underarms enhance mobility and support thermoregulation. Chest pocket keeps personal items safe and secure; two front pockets are fleece lined for chilly mornings when your hands need some extra love. Thumbholes at cuffs keep jacket in place when layering with waterproof outerwear; DWR finish handles light rain and spray.
Model: MJ2551
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Body mapped Polartec® Alpha® insulation dries quickly and keeps you warm even when wet
✔ Lightweight checkered fleece in underarms increase breathability
✔ DWR (durable water repellant) finish can handle light rain and spray
✔ Regular fit
✔ Tonal reflective logos
✔ Two front hand pockets plus interior chest pocket keeps valuables secure
✔ Thumb loops
✔ Elasticized hem keeps wind out while reducing weight
✔ Marine Loop™ on internal hem for engine cut off switch
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Men's Torrens™ Thermal Crew Jacket
Regular price $ 299.99CADNo more excuses for missing a day on the water. The perfect mid-layer to help navigate less than perfect conditions, the Torrens™ Thermal Crew Jacket is essential to your layering system. Designed to be your first choice for gear that keeps your temperature regulated as you make moves on the water. Navigate a full spectrum of conditions and stay warm - even when you get wet.
New cut provides more comfort and mobility while adventuring: revised ‘regular’ fit to the body provides ergonomic comfort - giving space in the places you want it, and no excess material in the places you don’t. Polartec® Alpha® insulation is inherently hydrophobic allowing it to dry fast while providing high levels of breathability via its lofted fibers on a mesh core. Stretch nylon outer layer with DWR finish stands up to light rain and spray; increased abrasion resistance reduces pilling. Thumbholes at cuffs keep jacket in place when layering.
Model: MJ2521
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Body mapped Polartec® Alpha® insulation dries quickly and keeps you warm even when wet
✔ Lightweight checkered fleece in underarms increase breathability
✔ DWR (durable water repellant) finish can handle light rain and spray
✔ Regular fit
✔ Tonal reflective logos
✔ Two front hand pockets plus interior chest pocket keeps valuables secure
✔ Thumb loops
✔ Elasticized hem keeps wind out while reducing weight
✔ Marine Loop™ on internal hem for engine cut off switch
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Men's Callan™ Waterproof Jacket
Regular price $ 379.99CADYou need a jacket to be as dynamic as you are. We built it. A lightweight, incredibly flexible and built to breathe outer layer for your technical use in changing conditions, the Callan™ Waterproof Jacket is designed for inshore environments that demand the most from you and what you wear. Layer it up over the Callan™ Waterproof Bib Pants, and never miss a move no matter the weather. Fully seam sealed to keep water out. Soft MarineSpec™ MP fabric throughout offers flexible mobility and breathable comfort. Water resistant zippers at pockets and chest keep your stowed goods dry. Adjustable bungee at waist cinches the jacket’s athletic fit, and keeps wind out; adjustable seals at cuffs keep water and wind from going up your arms. Marine Loop™ reinforced D-ring at the hip for your engine cut off switch. Alpine-inspired hood moves with you as you turn your head to chart the competition; athletic cut means layering is a breeze and never compromising on range of motion. Callan’s got street cred: the Callan™ Waterproof Jacket and Waterproof Bib Pants were a Category Winner for Clothing and Crew Accessories at the 2019 DAME Awards.
Model: MJ2900
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ 3 layer Marinespec™ MP fabric is our lightest most breathable 4 way stretch waterproof fabric
✔ Fitted Alpine style hood turns with you for full peripheral vision
✔ YKK® AquaGuard® zippers keeps moisture out
✔ Athletic fit easily moves with you during high output activities
✔ Minimalist styling resulting in lightweight and enhanced breathability
✔ Water resistant pocket zippers
✔ Internal hanging loop, for easy drying
✔ Cinch to fit, with an adjustable draw cord waist
✔ One chest pocket, two hand pockets
✔ Fully seam sealed
✔ Marine Loop™ for engine cut off switch
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Regulate 230 Base Layer Bottom
Regular price $ 109.99CADWhen it comes to staying warm when things cool off, and keeping cool when your body warms up, your layering system makes all the difference. A bottom base layer that’s as comfortable in marine environments as it is on-shore in your daily life, Regulate adapts to your full life, and keeps you beyond comfortable while you’re at it. The power of merino wool means superior thermal comfort even when wet, and a natural moisture wicking capacity that pulls moisture away from your body and helps regulate your temperature during heavy activity. Limited bulk makes layering a breeze without compromising mobility. Anti-chafe bands and the natural odor control of wool mean you can live, work, play and even sleep in ‘em. You do you - and Regulate will come along for the (very comfortable) ride.
Model: MSL610
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Our merino polyester blend outperforms pure wool in regulating temperature when active and beats pure synthetics or cotton in heat retention when wet
✔ Heavier 230 GSM (grams per square meter) fabric provides extra warmth and comfort
✔ High zippered collar provides added warmth and easy ventilation
✔ 50% Pure Merino Wool, 50% Polyester
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Regulate 230 Base Layer Long Sleeve Top
Regular price $ 119.99CADKeeping warm and comfortable while out expeditioning in marine environments can make all the difference in your happy factor...and how long you stay out. And when activity ramps up, keeping cool matters. Whatever your activity, the Regulate long sleeve offers unparalleled thermal support and temperature regulation without having to strip down and suit back up ten times a trip. Whether sweating, battling the elements, or from an unexpected dip in the water, the power of merino wool means superior thermal comfort even when wet, with a natural moisture wicking capacity that pulls moisture away from your body and helps regulate your temperature. Limited bulk makes layering a breeze without compromising mobility. Anti-chafe seaming around the collar, wrists and sides, along with the natural odor control of wool mean you can live, work, play and even sleep in complete and uncompromising comfort.
Model: MSL609
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Our merino polyester blend outperforms pure wool in regulating temperature when active and beats pure synthetics or cotton in heat retention when wet
✔ Heavier 230 GSM (grams per square meter) fabric provides extra warmth and comfort
✔ High zippered collar provides added warmth and easy ventilation
✔ 50% Pure Merino Wool, 50% Polyester
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Child Rev™ Foam Vest
Regular price $ 64.99CADKeep your young explorers safe as you sail, paddle, fish, or play on the water. Perfect for kids who no longer need the head pillow support (or stubbornly refuse it), designed for the same uncompromising safety and lasting comfort. Backed by our 50+ years in creating components to save lives, the REV vest is perfect for adventurous kids who jump at the chance to get active in or around the water. Bright colors stand out in the water, and soft-yet-durable material offers comfort while standing up to the rough and tumble antics of wee water-explorers. Easy to reach grab handle at the neck makes getting them out of the water a no-brainer, especially when it matters. Softer, segmented foam moves as they do; beveled edges won’t rub or cut in. Zipper and large adjustable buckle ensures vest stays in place, and offset crotch strap adds extra assurance it won’t pop up over their head if (and when) they pop in. Approved for kids weighing 33-55lbs (15-25kg). Harmonized across borders: Transport Canada & US Coast Guard Approved.
Model: MV3565
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Approval: Harmonized Level 70 - USA and Canada (Meets minimum buoyancy of 6.8 LBS)
✔ Ultra soft
✔ Stain resistant
✔ Segmented foam for enhanced mobility
✔ Ventilated mesh back for breathability
✔ Wicking liner allows for quick drying
✔ Sturdy grab handle
✔ Crotch Strap for secure fit
✔ Fully adjustable
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
MS Traction Closed Finger Gloves
Regular price $ 49.99CADYour ideal glove for when the mercury drops but you’re called to the water or ice, the Traction Full Finger Glove offers you the full coverage, warmth and durability you seek with the flexibility you need to keep your days rolling. Reinforced where it matters and crafted to reduce bulk, you’ll be as unrelenting on the water or ice as the elements can be. Heavy neoprene on the back of hands keeps heat in, and adjustable wrist closure keeps the elements out. Unmatched wet group and abrasion resistance in palm of your hand. Fold back thumb, index and middle finger offer full tying dexterity without having to take your gloves off, but come in handy to help remove gloves at the end of the day.
Model: MA6003-02
*Stock availability limited. If the item is in stock, we will ship out in 1-2 business days. If the item is not in stock, then it will be about 3-6 weeks for restock, as well as special orders. Please contact us directly at orders@oddballworkshop.com for stock status.
✔ Fold back thumb, index and middle finger for full tying dexterity
✔ Back of hands are 2.5mm neoprene
✔ AX Suede™ G-Series palm overlays provide unmatched wet grip and abrasion resistance
✔ Neoprene wrist closure
✔ Knuckle overlays offer added protection without adding bulk
✔ Finger pull tabs for easy glove removal
✔ Pairing snaps keep gloves together when not in use
Mustang Survival proudly guarantees the quality and performance of all our products. All Mustang Survival products come with a warranty that reflects our confidence in the high quality of our design, engineering and manufacturing.
Warranty Periods
|
Product |
Warranty Period |
|
Outerwear, Base layers, Gear haulers, Gloves |
Practical Product Lifetime. |
|
Kids Foam Flotation, Inflatable Flotation, Dry Suits, Rearm Kits |
Two years from date of purchase. |
|
Adult Foam Flotation, All Other Products |
One year from date of purchase. |
What our Warranty covers
Products with defects in materials or workmanship will be replaced or repaired at the discretion of Mustang Survival for the defined warranty period of the product.
The warranty excludes products damaged due to normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed, or used not in accordance with the product instruction. Unauthorized product modification automatically voids the Mustang Survival warranty. Damage due to wear and tear may be repaired at a reasonable charge.
Mustang Survival will use reasonable discretion to determine the validity of warranty claims. Each situation is different and is up to the discretion of Mustang Survival to determine whether a product has a manufacturing defect or if it is suffering wear and tear. In the case that a product does have a manufacturing defect deemed by Mustang Survival and is repairable, Mustang Survival may choose to not replace but to repair the product free of charge. The decision on whether to repair or replace a product is solely up to the discretion of Mustang Survival.
The warranty applies to the original purchaser only and proof of purchase is required. Mustang Survival products purchased from unauthorized retailers, online auction sites, or as second-hand items are not covered under warranty.
The only obligation or liability of Mustang Survival under this limited warranty is to repair or replace the product and Mustang Survival shall not, under any circumstances be liable for loss of use or any consequential damages sustained by the Customer. All other warranties expressed or implied, and remedies with respect to the condition or use of the product, which might otherwise be provided by law in any jurisdiction, are specifically excluded.
This warranty applies to recreational and commercial/industrial products. Note: A recreational product used in a commercial/industrial environment will only be covered for 1 year against defects in materials or workmanship.
The warranty for products supplied under government or special contracts depends solely on the warranty agreed to as part of that contract.
What does Practical Product Lifetime mean?
Practical Product Lifespan means the usual and customary wearable life of the product. The Practical Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and parts will wear.
Practical Product Lifespan will be determined in the reasonable discretion of a Customer Service representative who shall take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product.
SENDING PRODUCTS FOR INSPECTION & REPAIR
Please contact your Mustang Dealer or Mustang Survival directly if inspection is required. Please have the model number and lot number ready for each product needing inspection and/or repair. If you are unable to find these numbers please contact our Customer Service Department with your product in hand so we are able to help you locate this information.
Product with a manufacturing date in excess of 6 years should not be returned for repair, unless specifically authorized by our Repair Coordinator.
All products sent into Mustang Survival are required to be clean and marked with a Return Authorization (RA) number. Please mark the RA on the outside of the box and include in any paperwork shipped with the product. Mustang Survival will refuse any product that has not been cleaned or is returned without an RA number. Please also keep a copy of your RA number for reference when calling about your repair.
Mustang Survival requires return of the product (postage or delivery costs prepaid by Customer) for inspection before determining whether the product will be covered under warranty.
Once we have received your products our Quality Assurance Departments will inspect the product. It is then determined whether the product will be covered under this warranty. If the product is deemed to be covered under our warranty policy, it will either be repaired or replaced at the sole discretion of Mustang Survival at no charge to the Customer. If product is determined to be non-warranty, payment will be required prior to shipment. Inspection fees will apply for all products that are considered non-warranty or free from defect.
Once repaired, product under warranty will be returned to you free of charge.
If you need further assistance, please call our Customer Experience Department at 1-800-526-0532 or email cxteam@mustangsurvival.com.
Thank you for your continued use of Mustang Survival products.
- Items can be returned up to 30 days from the shipping date. Please contact us before returning an item.
- Return shipping is arranged and paid for by the customer. We strongly recommend using a tracked service.
- Returned items must be in unused, resalable condition, with all original packaging and tags intact.
- All sale, demo and used items are final sale.
- Special order items are final sale.
- Any item that has been cut, glued, mounted, or waxed is final sale (including paddles, skis, poles, bindings etc.)
- For returns of items that have been purchased online, the customer is responsible for the cost of return shipping. A refund will be processed once we have received and inspected the returned item(s).
Please note that delivery may be delayed from all courier company due to COVID.
In stock items will be shipped out within 1-2 business days. Shipping within Canada only, calculated at checkout.
Free In-Store pick up option available (Vancouver only)
